Returns & Exchanges

We want you to be completely satisfied with your Portwest purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as effortless and professional as our apparel.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all garment tags are attached and the products are in their original condition.

3

Attach Shipping Label

Print the prepaid shipping label generated by our portal and affix it to the outside of your package, covering any previous delivery markings.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing